Kompas Express Privacy Policy

At Kompas Express, we are committed to safeguarding your personally identifiable information (PII). This policy outlines how we collect, use, and protect the PII you provide, ensuring transparency and trust. By using our website, you consent to the practices detailed below. Please note, this policy is not a contract and does not create legal rights or obligations. It applies to transactions conducted through this website.

Information We Collect

We collect PII both online and offline, including:

Name, contact details, passport number, and/or credit card details.
Automatically generated information through website interactions.
Names of all travelers for booking purposes.

If booking on behalf of others, you must obtain their consent to use their PII. By providing this information, you confirm such consent has been secured.

How We Use Your Information

Your information may be used for:

Processing bookings, sending itineraries, and resolving reservation issues.
Managing your website registration and services; you can unsubscribe at any time.
Administering contests, promotional offers, and notifying winners.
Responding to inquiries sent via email.
Crime prevention and detection.
Direct marketing, provided you have opted in.

Additionally, we use your information to improve our services. Should you opt-in, we may inform you about new products, services, and special offers from Kompas Express and trusted partners.

Your Rights and Control

You have the right to:

Access, update, or correct the PII we hold about you.
Opt-out of marketing communications by emailing travel@kompasexpress.com.
Request removal of your PII if you no longer desire our services.

Sharing Your Information

We may share your information:

Within Kompas Express divisions and companies.
With trustworthy third parties for booking services (e.g., hotels, car hires).
To comply with customs, immigration, or regulatory authorities.
With credit card authorization organizations.
As required by legal processes or governmental authorities.
During company mergers, acquisitions, or transfers.

Securing Your Information

We employ Secure Socket Layer (SSL) encryption for online transactions to ensure confidentiality. The closed lock icon in your browser signals a secure connection. While we take reasonable measures to safeguard your data, unauthorized access remains a risk. Kompas Express is not liable for such access unless caused solely by gross negligence, in which case compensation is limited to the value of services purchased.

Cookies and Links

We may use cookies to enhance your browsing experience. You can manage cookie settings via your browser. Please note that links to external websites are subject to their own privacy practices, which we encourage you to review.

Policy Updates

Any changes to our privacy policy will be posted on our website. You will continue to be covered under the policy applicable at the time your information was collected, unless stated otherwise.

Last update 07.04.2025